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Recent News

Press Ganey upcoming Webinar: Sharing Our New Compassionate Connected Care ™ Toolkit

Tuesday, Nov. 24, 2015, 2:00 p.m. CT Compassionate Connected Care™ is a philosophy and framework that identifies how well patient needs are met, with the goal of identifying and reducing patient suffering across the c...

The Chartis Group Builds on its Strategic Advisory Services by Acquiring iVantage Health Analytics

iVantage Health Analytics provides leading-edge decision support analytics and tools to the healthcare industry PORTLAND, ME, November 5, 2015 – The Chartis Group, a national advisory services firm dedicated to th...

New Book by Dr. Thomas H. Lee: An Epidemic of Empathy in Healthcare

   Press Ganey is pleased to announce the release of a new book written by its own Chief Medical Officer, Dr. Thomas H. Lee, An Epidemic of Empathy in Healthcare: How to Deliver Compassionate, Connected Patient Car...

INFACT: 97% of nurses believe patient communication needs improvement

97% of nurses believe patient communication could be improved at their hospital.   With patient satisfaction a critical part of value-based models, continued poor communication could have an adverse effect on CMS reim...

Pricing Transparency and Negotiating Managed Care: Finding the Sweet Spot in Arkansas

High charges invite public backlash - low charges put you at risk for leaving money on the table. What's the right number? In this special half-day session hosted by the Arkansas Hospital Association, AHA Services, Inc.,...