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Upcoming Press Ganey Webinars

Pain Control: Best Practices for Better Outcomes
Thursday, May 19, 2016, 1:00–2:00 p.m. CT

When it comes to pain control, patients’ perceptions can often be skewed and a caregiver’s efforts to provide assistance can go unnoticed. To help reduce avoidable suffering and make your patients feel cared for, it’s vital to recognize their pain and offer a variety of ways to make them more comfortable. Please join us for this informative session as we discuss essential behaviors and process improvements for better outcomes regarding pain management.   
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Wait Time Solutions for the Medical Practice Setting
Wednesday, May 25, 2016, 1:00–2:00 p.m. CT

In the medical practice setting, extended wait times can often lead to patient frustration and dissatisfaction. In order to improve the care experience, we need to understand what matters to patients in regards to wait time and institute best practices to better meet these needs. Please join us for this educational webinar to explore practical approaches for improving the experience of care and patients’ perceptions of wait times in the medical practice setting.
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