CHEO, the First Pediatric Hospital in Canada to Offer Faster Access to Language Interpreters
May 12, 2022 — OTTAWA — CHEO patients, their families and clinicians will soon have access to language interpreters, any time of day, seven days a week – all by app in often less than 20 seconds.
CHEO is the first pediatric hospital in Canada to offer faster access to language interpreters using Voyce, a company that provides on-demand language interpretation service for health-care patients.
“Good, clear and accurate communication is essential to delivering exceptional care to any young person who needs it,” says Jill Sullivan, CHEO’s manager of patient experience. “A growing number of the children, youth and families who we work with do not speak English or French as their preferred language – and time matters.”