Satisfaction Measurement Services
Press Ganey

www.pressganey.com

Press Ganey Associates, Inc. is the healthcare industry's largest independent vendor of satisfaction measurement and improvement services, and the solution for administering the HCAHPS process.

The firm specializes in tested and reliable satisfaction surveys, offers the industry’s largest national comparative databases, comprehensive management reports, and best practice information and solutions to increase patient, physician, and employee satisfaction across the broad spectrum of healthcare delivery systems. Press Ganey processes more than 9,500,000 completed surveys annually and serves more than 7,000 healthcare facilities, including more than 37% of the nation’s hospitals.